Tj1971 FAQ – All Your Questions, One Place

Only one account is allowed per mobile number. Creating multiple accounts may result in all of them being suspended. Keep it to one account and stay safe.

On the login page Click the "Forgot Password?" button. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes under 2 minutes.

KYC (Know Your Customer) is an identity verification process. You'll typically need to submit a copy of your National ID or passport when making large withdrawals. This is done to keep your account secure.

Too many incorrect password attempts will temporarily lock your account. Wait 30 minutes or contact Live Chat support for a quick resolution.

You must be at least 18 years old to register on tj1971. Accounts created by underage users will not be approved.

Yes, but changing your mobile number requires identity verification. Contact the support team and submit the required documents to complete the change.

Before closing your account permanently, consider using our responsible gaming tools. To proceed with permanent closure, please contact support. Responsible Gaming Learn more on the page.

The minimum deposit is BDT 500. This limit may vary slightly by payment method. Contact support for information on maximum deposit limits.

Deposits via Mobile Banking or e-wallet are typically credited within 1-5 minutes. Bank transfers may take up to 30 minutes. If you experience any issues, please contact support.

tj1971 does not charge any additional fees on deposits. That said, your payment provider may apply their own service charges as per their policies.

Save your transaction ID or take a screenshot and submit it to live chat support. Our team will verify and act on it promptly.

No. Deposits must be made from a payment method registered in your own name. Payments from third-party accounts are not accepted.

Yes. You can set daily, weekly, or monthly deposit limits from the Responsible Gaming section of your account. For more details, Responsible Gaming Visit the page.

The minimum withdrawal amount is generally BDT 500. This may vary slightly depending on the payment method.

Withdrawals may be held if your KYC verification is incomplete, bonus wagering requirements haven't been met, or suspicious activity is detected. Once these issues are resolved, your withdrawal will be processed.

Yes, withdrawals are available 24/7. Processing time depends on the payment method and banking hours.

tj1971 does not charge any withdrawal fees. However, your payment provider may apply their own transaction charges.

Withdrawing winnings from a bonus requires meeting specific wagering requirements. Once fulfilled, the winnings are added to your main balance and become withdrawable.

You can cancel a withdrawal request before processing begins. Once processing has started, cancellation is no longer possible.

Bonus funds cannot be withdrawn directly. The bonus amount must be wagered a specified number of times before any winnings are transferred to your real balance. Terms for each bonus are stated in the offer.

When someone registers using your referral code and makes their first deposit, you'll receive a referral bonus. Full terms and conditions are available on the Promotions page.

Yes, every bonus has an expiry period. Wagering requirements must generally be met within 7 to 30 days. Any unused bonus is forfeited after expiry.

Weekly or monthly cashback is automatically credited to eligible members' accounts. The higher your loyalty level, the more cashback you receive.

Yes. If you prefer not to receive bonuses, you can opt out from your account settings. No bonus will be added to future deposits.

Live betting means placing wagers while a match is in progress. You can bet in real time using continuously updated odds even after the game has started.

Yes. All games on tj1971 are sourced from internationally licensed and audited game providers. The RTP (Return to Player) of every game is verified by independent third parties.

Minimum bet amounts vary by game. Most games start from BDT 10. Sports Betting generally starts from BDT 50.

Winnings from slots and casino games are credited to your balance instantly. Sports Betting winnings are credited after the match ends and the result is confirmed.

If a match is cancelled or postponed, your stake will be automatically refunded. Refunds are usually processed within 24 hours.

Most slots and casino games are available in demo mode. This lets you explore the game for free, but winnings cannot be withdrawn.

Betting is available on 30+ sports including cricket, football, tennis, badminton, and basketball. Get the best odds on Bangladesh and India cricket matches.

Enable 2FA from the Security section in your account settings. You'll be prompted to enter an OTP sent to your mobile each time you log in. This adds a strong layer of protection to your account.

No. tj1971 never sells or shares your personal information with third parties. For more details, Privacy Policy Read.

Change your password immediately and notify our Live Chat support. Our security team will investigate and take action promptly.

Clear photos of both the front and back of your National ID or passport are required. In some cases, a bank statement or utility bill may also be requested.

Yes, the app offers all the features available on the website, plus push notifications and faster loading speeds.

Enable "Unknown Sources" on Android before installing. On iOS, update your Trust Settings after installation. If you still run into issues, reach out via live chat.

Yes, the tj1971 app is completely free to download and install.

No. Simply log in to the app using the same account credentials you registered with on the website. No separate account is needed.

Yes. Every member of our support team speaks Bangla. Full Bangla-language support is available for all Bangladeshi members.

Submit a complaint via Live Chat or email. All complaints are recorded and we aim to resolve them within 24-48 hours.

For urgent payment or account issues, contact us directly via live chat and mention "urgent". Our team will prioritize your request.